AC1900 Netgear Extender Internet Disconnecting Issue?
Despite the fact that Netgear Nighthawk AC1900 extender is an excellent device to get continuous internet everywhere in the office or home, it sometimes becomes a nuisance for users. It can be a frustrating and baffling situation when your Netgear WiFi range extender is properly set up, but you have no internet access. If your Netgear extender is also not connected to the internet even after configuration, don't worry. We have come up with one of the best solutions to fix Netgear WiFi extender connected but no internet issue. Read on!
Do not use Incorrect WiFi Network Name
After a successful Netgear Nighthawk AC1900 setup, you will be provided with a new, extended, and uninterrupted WiFi network. The new network might have a different SSID than earlier. There are chances that your WiFi devices can connect to the previous network name (SSID) instead of the new one without notifying you. This can result in Netgear WiFi extender connected but no internet issue. To fix the issue, make sure that your Netgear AC1900 extender is connected to the extended WiFi network only.
Power Cycle Your Netgear WiFi Extender
If the above-mentioned tip doesn't resolve 'Netgear extender connected but no internet' issue, a simple power cycle process might resolve the issue. To do so, simply turn off your Netgear AC1900 extender, wait for a few minutes, and turn it back on again. But keep in mind that the wall socket you are choosing to plug in your Netgear device shouldn't be damaged. Also, make sure that the power LED on your Netgear extender is solid green.
Place your AC1900 Away From Interference
If 'Netgear extender connected but no internet' issue still persists, then consider checking the placement of your Netgear extender. During and after Netgear Nighthawk setup process, it is crucial to place your AC1900 near to your existing router and away from smartwatches, Bluetooth speakers, baby monitors, cordless phones, security alarms, etc.
Also, keep in mind that your router and Netgear AC1900 extender should be placed at the center of your house.
Install the Latest Firmware Version
To prevent Netgear WiFi extender connected but no internet issue, it is important to keep the firmware on your Netgear AC1900 extender and router up-to-date. In order to update Netgear extender's firmware either download Netgear Genie app or visit mywifiext.net and follow the on-screen instructions. If you own a Netgear router, visit routerlogin.net and follow the on-screen prompts given on Netgear router login page.
Reset Your Netgear AC1900 WiFi Extender
If nothing resolved 'Netgear extender connected but no internet' issue, reset your Netgear AC1900 WiFi extender. Also, remember that the Netgear extender reset process will delete all the personalized settings you made during Netgear Nighthawk AC1900 setup process. It is advised to note down the changes prior to resetting your Netgear WiFi range extender.
To reset Netgear extender:
- Turn on your Netgear WiFi extender by plugging it into a wall outlet.
- Press and hold the Netgear extender's Reset hole with the help of a paper clip or pin.
- Release the factory reset hole.
- Allow your Netgear AC1900 extender to boot up properly.
- Your Netgear WiFi range extender resets successfully.
Note: During the reset process, make sure that no devices are connected with your Netgear AC1900 extender.
So, these were some easy fixes that can resolve Netgear WiFi extender connected but no internet issues. In case, the issue continues to trouble you, please make yourself comfortable in contacting our qualified and experienced technicians. Our experts will resolve the issue within a matter of minutes.
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